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The Risks of Letting AI Direct Conversations

Competition is fierce among the companies offering gen AI tools based on large language models (LLMs). Tools like ChatGPT, Claude,

Why Great Innovations Fail to Scale

Innovation increasingly depends on partnerships. As complexity and specialization rise and technologies such as AI reshape workflows and product portfolios, no single

Design Processes to Evolve with Emerging Technology

For decades, businesses have been trapped in a cycle of painful, episodic change, launching massive re-engineering projects and investing in

5 Critical Skills Leaders Need in the Age of AI

A recent Financial Times analysis of S&P 500 filings found that 374 companies mentioned AI on their earnings calls last year—and nearly nine

Leaders, Bring Your Best Self into the New Year

Leadership is the ability to coordinate collective human activity. When it functions well, it can turn a group of people

Your Transformation Can’t Succeed Without a Talent Strategy

Periods of organizational transformation—such as acquisitions, strategic pivots, and reorgs—create a paradox for leaders. While they’re focused on navigating big

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The Skills Board Chairs Need Now

Being an effective board chair is harder than ever. Today chairs have to manage a growing and increasingly diverse group of stakeholders