When I started studying empathy, nearly 20 years ago, its status in the workplace was controversial. Many people believed that empathic leadership—which draws on the ability to understand, care about, and vicariously experience the emotions of others—was too “soft” for the hard-charging, competitive world of business. By now dozens of studies have demonstrated the opposite. Empathy is not a weakness but something of a workplace superpower. Employees are more satisfied in their jobs, more willing to take creative risks, and more likely to help their colleagues if they work in empathic organizations. Read this great HBR article to find out more.