Right now, every company in the world is facing the same question: What’s going to happen when the pandemic is over? Grocery stores and consumer packaged goods manufacturers have experienced an unexpected boost in sales: Will that growth sustain? Hotels and airlines have experienced unprecedented drops in demand: Will their business ever come back? Movie […]

Race at Work is an HBR Presents podcast hosted by Porter Braswell about the role race plays in our careers and lives. In this episode, he speaks with Donna Johnson, former chief diversity officer at Mastercard, about leading the charge on changing company culture and how diversity can drive real business results. Listen to this great HBR podcast to […]

I’ll never forget a 30-minute pre-pandemic conference call I once had with some colleagues. Three of the participants, including the host, called from the office; two of us called in from home. The host waited until the 26th minute to ask the virtual team if we had any questions.  Read this great HBR article to find […]

Imagine yourself pitching an idea to a group of people. As you speak, you quickly scan the audience, your attention jumping from face to face. Are people smiling? Or do they look confused, bored, maybe even angry? Facial expressions impart vital clues about people’s emotions. Whether you’re a junior employee or a C-suite executive, making […]

Over the past decades, rapid digital transformation has enabled organizations to completely reimagine the way they work and manage talent. From reliable video conferencing platforms, to digital collaboration software, to ubiquitous cloud-based connectivity, and a data-centric approach to strategic decision-making powered by the synergy between artificial and human intelligence, an imaginary worker from the 1950s would surely marvel […]

Team collaboration done right is a powerful force to align a group of individuals to accomplish a common goal in the most effective way possible. But even the best collaborations, filled with smart, capable, and experienced team members, can be a struggle. Done wrong, collaborative projects can feel like a waste of time where individuals […]

With the murder of George Floyd on May 25, 2020, followed by months of Black Lives Matter protests, through to the shooting of Jacob Blake on August 23, leaders in the United States and around the world have finally begun to recognize the racial inequities embedded deep in the systems in which we operate each […]

The Covid-19 pandemic is constantly evolving, with leaders facing unpredictability, imperfect information, multiple unknowns, and the need to identify responses quickly — all while recognizing the multi-dimensional (health-related, economic, social, political, cultural) nature of the crisis. Read this great HBR article to find out more

As the coronavirus crisis has deepened, European governments have established virus-control commands and economy-protection commands, but few—if any—have a similar structure in place for exit command. The same is true for business. Most have established war rooms with teams assigned to cope with issues related to the supply chain, workforce management, and finances. But there has […]

I don’t know about you, but I’m finding it very easy to be judgmental these days. Late last week, a coworker told me on Slack that she was going to be offline for a bit while she greeted her babysitter, who was showing up any minute. My immediate thought was, “That’s not social distancing.” For a […]