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How People Are Really Using Gen AI in 2025

May 13

A year ago, I wrote a piece here about how people were really using gen AI. That article seemed to hit a note: It was popular, featured in viral posts, and the beautiful accompanying infographic has been shared far and wide. The use cases split almost equally between personal and business needs, with roughly half spanning both.

Since then, the hype around AI, gen AI, and large language models (LLMs) has only amplified. User interest has doubled, investment in AI is skyrocketing, governments are taking more emphatic and explicit positions, and the stakes are about as high as they get—the future of humanity, according to some. Read this HBR article to find out more.

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NEELA BETTRIDGE

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