Nobody likes conflict. But when you’re a leader trying to manage a struggling team, it can feel as if you’re veering from one conflict situation to the next: stakeholders are unhappy, customers are unhappy and staff are unhappy. The only way to fix the first two is to address the unhappiness and underperformance of your […]

Leaders need to be strong in such a wonderfully wide variety of ways. One is the strength to believe in the unknown and unfamiliar. To look beyond discomfort when faced with a personality that has formed in a different way to our own and instead home in on its brilliant potential. Clearing bias and achieving […]