Over the next few months, I’m going to explore the importance of psychological safety. When people feel psychologically safe at work, as Amy Edmondson explains in The Fearless Organization, “they feel comfortable sharing concerns and mistakes without fear of embarrassment or retribution.” It’s easy to see how that relates to a culture of silence. When […]

In my last few blog posts, I’ve explored the first three of Patrick Lencioni’s Five Dysfunctions of a Team: absence of trust; fear of conflict; and lack of commitment. In this one, I’ll be looking at avoidance of accountability. Of course, all the dysfunctions are linked, and a good leader will recognise that. Without trust, […]

There’s a lot of talk these days about transforming company culture. But let’s define our terms. What exactly do we mean by the culture of a company? For it’s certainly not culture in the way we usually mean it: we’re not talking about works of creative expression here. After all, depending on your industry, works […]