As published in Harvard Business Review, 22 June, 2015.
We’re all familiar with the promise of global operations. It’s not just about accessing big new markets—the bigger payoff, most people agree, comes from expanding the firm’s talent pool and bringing together a diversity of perspectives that will combine to make the firm more productive and innovative. Well, that’s the idea, but as many people who’ve actually worked on a global team know, the reality often feels very different. The team from head office feels like it’s carrying the folks working remotely, while the latter feel they’re ignored and undervalued.
To get insight into how to stop that from happening, David Champion, a senior editor at HBR recently visited professor Tsedal Neeley, who studies and teaches global teamwork at Harvard Business School.
To read the full article in Harvard Business Review, click here